Solutions
BY ROLE
BY SEGMENT
CUSTOMER SUCCESS
EXPANSION
CS & AM Teams
Your job as a Customer Success Manager can get complex with a lot of moving parts and many things to focus on at the same time. RevSetter makes it simple!
Regardless if you focus on managing the customer, driving health & creating value, or if you also own the renewal, we help you get structured and focus on the right things to maximize customer health, retention and customer lifetime value.
Stop playing defence go on offense, and be proactive
- Access Company Insights for better conversations
- Use Workspaces to collaborate internally and externally to execute on shared goals
- Use Plans, Goals and Tasks to prioritize your time and efforts for best results
- Map out each customer’s unique journey and milestones
Customer success is an evolving and increasingly complex landscape that extends far beyond support. It’s time for CS teams to embrace a partnership approach to ensure a deep level of understanding of client needs to provide tailored guidance and proactively navigate challenges to drive exceptional user experiences and long-term mutually beneficial business relationships.